Stripe Invoicing lets a business create, send and reconcile professional invoices from the Stripe Dashboard, while the fees for the service are billed to the card on file as you use it. This guide explains what you need, how to add a Coinepay virtual card, and how both a business owner and an invoice payer can complete a card payment — plus what to do if a charge is declined.
There are two moments where a card comes into play with Stripe Invoicing: the business keeps a card on file for Stripe's own usage fees, and a payer enters a card on a Stripe-hosted invoice page. We cover both.
What you need before you start
- A Stripe account for your business (sign-up is open in most supported markets; note that new Stripe accounts in India are invite-only).
- A Coinepay virtual card with its card number, expiry date and CVV. Create one in the Coinepay app after you register and complete identity verification (KYC).
- Your real billing details — the name and billing address linked to your Coinepay card. Stripe matches these during authorisation.
- Enough balance on the card to cover the charge. Top up in the Coinepay app or dashboard first.
Because Stripe shows accepted card brands by account country (in the US it lists Visa, Mastercard, American Express, Discover, JCB, Diners Club, China UnionPay and debit cards, and acceptance elsewhere depends on the account's country), confirm your Coinepay card meets the requirement before you rely on it. If you are unsure, contact Coinepay support to check.
Understanding what you pay for
Stripe Invoicing is pay-as-you-go rather than a flat subscription. At the time of writing (October 2026), Stripe lists two self-service tiers on its official pricing page: Invoicing Starter at 0.4% per paid one-time invoice, and Invoicing Plus at 0.5% per paid one-time invoice, in the US, UK, Germany, Canada, Australia and Japan. A Custom plan is available by contacting Stripe sales. Both tiers include a hosted invoice page, customer portal, automatic collection and invoice auto-reconciliation; quotes are included with Plus only.
There is no fixed setup fee, but Stripe Payments processing fees are additional, and recurring or subscription invoices fall under Stripe Billing rather than these one-time Invoicing rates. Always check the current figures on Stripe's own pricing page, since prices vary by region and change over time.
Step 1: Set up Stripe Invoicing and add your Coinepay card
- Go to Stripe's website and use the Start now link, then sign in or create your Stripe account.
- Complete Stripe's business onboarding and select your plan in the Dashboard. The exact onboarding screens depend on your account and country.
- Add your Coinepay card as the payment method Stripe uses for its own usage fees. Enter the card number, expiry, CVV and the billing name and address exactly as they appear on your Coinepay account.
- Save the card. Stripe may run a small verification or authentication step; approve it if prompted.
Keep enough balance on the card to cover Stripe's monthly usage fees. From October 1, 2026, Stripe changed when product-usage fees appear on its own monthly tax invoices for several countries, including Australia, Canada, India, Indonesia, Japan, Malaysia, New Zealand, Singapore and Thailand; Stripe says this changes invoice timing, not product prices (its US change is scheduled for November 1, 2026).
Step 2: Create and send an invoice
To bill your own customers from the Dashboard, open Invoices → Create Invoice, select or add a customer, enter the line items and prices, choose how to deliver it, review, then send. An API route is also available. Delivery options include charging a saved payment method, emailing an invoice with or without a payment link, or sending the invoice or payment-page link yourself.
You can adjust invoice templates, payment-page links and the default invoice payment method at Dashboard → Settings → Billing → Invoices, and you can also change payment methods for an individual invoice.
Step 3: Pay a Stripe-hosted invoice with a Coinepay card
If you received an invoice built with Stripe Invoicing and want to pay it with your Coinepay card:
- Open the unique Stripe-hosted invoice page from the email or link the business sent you.
- Choose Card as the payment method, if the business has enabled it. Invoicing can also support Apple Pay, Google Pay, Link, bank transfers, ACH, SEPA, PayPal, Klarna and other methods depending on configuration.
- Enter your Coinepay card number, expiry and CVV, plus the matching billing name and address.
- Complete any 3-D Secure authentication step, then submit. You can download the invoice or receipt PDF afterwards.
Note that an enabled method may still be unavailable on a specific invoice because of its currency, amount, business location or collection-method limits — not every method is offered in every country.
Troubleshooting: common card-declined causes
Stripe documents several card failure codes. The payer may not see the exact code, but these map to the usual causes.
| What went wrong | Stripe reason | How to fix it |
|---|---|---|
| Not enough balance | insufficient_funds | Top up your Coinepay card in the app, then retry. Include a margin for Stripe's additional processing fees. |
| Authentication needed | authentication_required | The payment needs 3-D Secure. Approve the confirmation prompt from Coinepay, then resubmit. |
| Wrong card details | incorrect_cvc, incorrect_number, expired_card | Re-check the number, CVV and expiry against your card in the Coinepay app. |
| Issuer declined | do_not_honor, generic_decline | An unspecified issuer decline or a Stripe risk-system block. Confirm your billing address matches your Coinepay profile and try again; if it persists, contact Coinepay support. |
| Temporary error | processing_error | Wait a short while and retry the payment. |
Billing address mismatch
Enter the billing name and address exactly as registered on your Coinepay account. A mismatch is a frequent cause of a generic decline.
Merchant region checks
Card acceptance on an invoice depends on the account's country and the method's limits. If card is not offered, ask the business to enable it or offer another method. Never use a fake address, VPN or someone else's identity to get around a check — always pay with your real details.
Cancellations and refunds
If you are the business and the invoice is unpaid, you can void a finalised invoice, which cancels its payability while preserving the record; local invoicing rules may require a different approach. For a paid invoice, you can refund all or part of the payment, or issue a credit note to adjust it. On Stripe's standard pricing, refunds generally have no separate fee except that bank-transfer refunds may, and original processing and currency-conversion fees are not returned.
If you are a payer wanting a refund, the selling business — not Stripe — handles returns and refunds, so ask them for their cancellation terms. Do not assume Stripe's subscription-plan cancellation policy applies to pay-as-you-go Invoicing.
Get help
Download the Coinepay app on iOS or Google Play to manage your card and balance 24/7. For card questions, reach Coinepay support or our Telegram. For Stripe account, plan or invoice issues, contact Stripe directly.
Get your Coinepay virtual card: Sign up · App Store · Google Play · Customer support
FAQ
Does Stripe Invoicing charge a monthly subscription fee?
No. At the time of writing (October 2026) Stripe lists Invoicing Starter at 0.4% and Invoicing Plus at 0.5% per paid one-time invoice in six markets, with a Custom plan via sales. There is no fixed setup fee, but Stripe Payments processing fees are additional. Check Stripe's official pricing page for current figures, as prices vary by region.
Will my Coinepay virtual card work on a Stripe invoice page?
It can, if the business has enabled card payments and your card brand is accepted for that account's country. Stripe lists accepted brands by account country. Enter the card number, expiry, CVV and matching billing address, and complete any 3-D Secure step. If you are unsure your card qualifies, contact Coinepay support before you pay.
My card was declined with a generic decline. What should I do?
A generic_decline can be an unspecified issuer decline or a Stripe risk block. Check that your balance is sufficient and that the billing name and address exactly match your Coinepay profile, then retry. If it keeps failing, contact Coinepay support for help.
How do I add my Coinepay card to Stripe Invoicing?
Create a card in the Coinepay app after registering and completing KYC, then in Stripe add it as the payment method for usage fees, or enter it on the hosted invoice page. Use your real card number, expiry, CVV and billing address.
Can I get a refund on a Stripe invoice I paid?
Refunds are handled by the selling business, not Stripe, so ask them for their cancellation and refund terms. The business can refund a paid invoice or issue a credit note. Do not apply Stripe's subscription cancellation policy to pay-as-you-go Invoicing.
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