Coinepay | How to Pay for Syncee with a Virtual Card (Step-by-Step Guide)

Syncee is a dropshipping and product-sourcing platform that connects online retailers with suppliers and lets you import products into your store. Paid plans are billed through Syncee's own checkout (or through your ecommerce platform), and that means you need a card that works for recurring online payments. This guide explains how to pay for a Syncee subscription with a Coinepay virtual card, from preparing your details to finishing checkout, plus a troubleshooting section for when a payment is declined.

What you need before you start

Have the following ready so checkout goes smoothly:

A verified Coinepay account. If you have not signed up yet, register with Coinepay and complete identity verification (KYC) before you try to pay.
A Coinepay virtual card with its card number, expiry date and CVV, which you can view in the Coinepay app (iOS / Android) or the dashboard.
Enough available balance on the card to cover the plan you choose, with a little headroom for currency conversion.
Your real billing details — the exact cardholder name, billing address and postal code. These must match what is on file for your Coinepay card.
A Syncee retailer account, created on syncee.com or by installing the Syncee app on a supported ecommerce platform.

Syncee says it accepts credit and debit cards, but it does not publish a verified card-brand or card-type acceptance list, so acceptance of any specific brand or of prepaid cards is not confirmed on its side. If you are unsure whether your card will be accepted, contact Coinepay support to confirm your card meets the requirement before you subscribe.

Know what you are paying for

Syncee has two separate subscriptions. The Marketplace plans are named Free, Basic, Pro, Business and Plus. There is also a separate DataFeed Manager subscription with its own tiers (Nano through Enterprise Extra). You can subscribe to Marketplace, DataFeed Manager or both, billed monthly or annually, and each connected store needs its own subscription.

At the time of writing (October 2026), Syncee's help-center price list shows Marketplace monthly prices in USD as Free $0, Basic $39.99, Pro $59.99, Business $99.99 and Plus $299.99, with annual options also available. DataFeed Manager is limited to Shopify, Shoprenter and Jumpseller. Prices and plan availability can change and may be processed in USD even for US, UK, EU, Canada and Australia users, so always check the current total on Syncee's official pricing page before you confirm.

How Syncee bills you

Where you pay depends on your platform. On Shopify and Wix, those platforms collect the subscription payment, so your card and invoices live inside Shopify or Wix rather than in Syncee. On the other supported platforms, Syncee bills you directly, and you manage the subscription and invoices in Syncee. This guide focuses on the direct-billed checkout, where you enter a card into Syncee; if you are on Shopify, you will add your Coinepay card in the Shopify billing screen instead, and your Syncee Billing → Invoices page links out to Shopify.

Step-by-step: subscribe to Syncee with your Coinepay card

Create your Coinepay virtual card. Open the Coinepay app or dashboard, issue a card, and note the number, expiry and CVV. Top up enough balance for the plan and billing cycle you plan to buy.
Log in to Syncee and open the Retailer Center.
Go to Billing → Plans. Choose Marketplace, DataFeed Manager or both.
Pick your tier and cycle. Select the plan (for example Pro) and whether you want monthly or annual billing. Remember annual plans have no trial.
Continue to Checkout. Enter your Coinepay card number, expiry date and CVV exactly as shown in the app.
Enter matching billing details. Type the cardholder name, billing address and postal code that match your Coinepay card record.
Complete any 3-D Secure step. If the payment triggers an extra verification prompt, approve it through the method tied to your Coinepay account.
Confirm and check the result. After payment, your plan should be active. Direct-billed users find subscription details and invoices under Retailer Center → Billing.

If you are paying a supplier order rather than a subscription, that checkout is separate: open Retailer Center → Orders, select the order and choose Checkout. The methods available there depend on whether the supplier uses Stripe or PayPal, and the summary shows product cost, shipping and any applicable VAT. Note that a card issued in a country where PayPal is unavailable cannot pay a supplier that offers only PayPal.

If your Syncee payment is declined

Syncee's own guidance for a failed direct-billed subscription is to check your cardholder name, address and postal code, re-add the card, or try another card with sufficient funds and online payments enabled. Work through these common causes:

Insufficient balance

Make sure your Coinepay card has enough available funds to cover the full plan price plus any conversion. Syncee processes subscriptions in USD, so a currency conversion may apply. Top up in the Coinepay app and retry.

Billing address or name mismatch

A mismatch between the name, billing address or postal code you entered and your card record is a frequent cause of declines. Re-enter the details exactly as they appear for your Coinepay card, then try again.

3-D Secure verification

If an authentication prompt appears and is not completed, the charge fails. Confirm the verification through your Coinepay account and ensure you can receive the prompt before retrying.

Online payments or card status

Confirm your card is active and enabled for online payments in the Coinepay app. If one card keeps failing, Syncee suggests re-adding it or using another card.

Merchant region checks

Some checkouts run region or risk checks. Use your real billing details — never a fake address or VPN to bypass a regional or payment check, as that breaks Syncee's terms. If payments still fail after the steps above, reach out to Coinepay support to confirm the card is working and check with Syncee's support about the specific checkout.

Managing, renewing and cancelling

Syncee subscriptions auto-renew unless you cancel at least one day before renewal, and Syncee sends a confirmation email after cancellation. Only the store owner can cancel: direct-billed users go to Retailer Center → Billing → Free plan → Cancel subscription; Shopify users select Free and cancel in the app or uninstall it from the Shopify admin.

Review Syncee's refund policy before you pay. Syncee states it does not refund or prorate unused time, mid-cycle cancellations or inactivity; monthly trials cancelled within three days incur no charge unless you upgrade during the trial; and annual plans have no trial and are non-refundable after payment. Because charges already made are not erased by cancelling, decide on your plan and cycle before you confirm.

You can keep a Coinepay virtual card dedicated to your Syncee subscription and set a spending limit that fits the plan, which makes it easy to track the recurring charge separately from your other software costs. Manage everything from the Coinepay dashboard or app at any time.

A note on availability

Coinepay services related to virtual assets are not available to residents of mainland China, and some services are not available in every jurisdiction. Complete KYC and use your real identity and billing details throughout. If you have questions about your card, the Coinepay team is reachable 24/7 via support or Telegram.

Get your Coinepay virtual card: Sign up · App Store · Google Play · Customer support

FAQ

Can I use a Coinepay virtual card for Syncee?

Syncee accepts credit and debit cards at its direct-billed checkout, where you enter your Coinepay card number, expiry and CVV. Syncee does not publish a verified list of accepted card brands or types, so if you are unsure, contact Coinepay support to confirm your card before you subscribe.

Where do I enter my card details in Syncee?

For a subscription, go to Retailer Center → Billing → Plans, choose your plan and cycle, and enter your card on the Checkout page. On Shopify and Wix, those platforms collect payment instead, so you add your card in their billing screens.

Why was my Syncee subscription payment declined?

Common causes are insufficient card balance, a mismatch in cardholder name, billing address or postal code, an incomplete 3-D Secure step, or online payments being disabled. Syncee suggests checking those details, re-adding the card, or trying another card with sufficient funds.

How much does Syncee cost?

At the time of writing (October 2026), Syncee's help-center price list shows Marketplace monthly prices in USD of Free $0, Basic $39.99, Pro $59.99, Business $99.99 and Plus $299.99, with annual and DataFeed Manager options too. Prices can change, so check Syncee's official pricing page.

Will I get a refund if I cancel Syncee?

Syncee states it does not refund or prorate unused time, mid-cycle cancellations or inactivity. Monthly trials cancelled within three days incur no charge unless upgraded during the trial, and annual plans are non-refundable after payment. Cancel at least one day before renewal to avoid auto-renewal.

How to Pay for Syncee with a Virtual Card (Step-by-Step Guide)