Revolut is a multi-currency money app used by people across the UK, the European Economic Area, Australia, the United States and other markets. If you want to send money from abroad to someone who holds a Revolut account, you can use Coinepay Global Remittance to move the funds across borders. This guide explains what details you need, how the transfer works step by step, how your recipient sees the money arrive, and what to do if something goes wrong.
Before you start: how a Revolut account receives money
A Revolut account is linked to the holder's registered phone number and, in most markets, to local bank account details (for example an account number, sort code or IBAN) in the currency and country where the account is based. That matters when you send from abroad, because the payout route determines which details you need to provide.
In the Coinepay app, always search for the recipient's country and currency first, then look at the payout methods Coinepay shows for that destination. Coinepay supports bank account deposit, mobile wallets and cash pickup, and the exact options available depend on where your recipient is. If a direct mobile-wallet payout to the recipient's wallet is offered for their country, you can use it; otherwise, the practical way to reach a Revolut account is a bank deposit to the local account details Revolut provides to the holder. Ask your recipient which details to use, and if you are unsure whether a route is available, contact Coinepay support before you send.
What you need from the recipient
Collect the recipient's details exactly as they are registered with Revolut. A small mismatch is one of the most common reasons a transfer is delayed or returned.
- Full legal name exactly as it appears on the Revolut account — not a nickname or a shortened version.
- The identifier the route needs: for a bank deposit, the account number, sort code or IBAN (and any BIC/SWIFT the app requests) tied to the Revolut account; for a mobile-wallet route, the registered phone number or account ID that is linked to the wallet.
- Country and currency of the receiving account.
- Purpose of the payment, which Coinepay may ask you to state as part of its checks.
Verify the identifier against the recipient's registered account, not just a number saved in your phone's contacts. Ask them to confirm it from inside their Revolut app.
Set up your Coinepay account
You need a verified Coinepay account to send a cross-border transfer. If you do not have one yet:
- Register with Coinepay and complete identity verification (KYC). This is required before you can send money.
- Download the app from the App Store or Google Play, or use the 24/7 self-service dashboard.
- Use your real identity and real details. Every transfer is subject to identity verification, sanctions screening and local regulations.
Step by step: send to a Revolut account
- Open Coinepay and start a new Global Remittance transfer.
- Choose the destination country and currency where the Revolut account is held.
- Select the payout method. Pick the mobile-wallet option if it is shown for that country and your recipient's wallet, or choose bank account deposit to send to the Revolut local account details.
- Enter the recipient details exactly as registered — full name plus the account number/IBAN or the registered phone number/account ID, depending on the route.
- Enter the amount you want to send or the amount you want the recipient to receive.
- Review the exchange rate, fees and estimated arrival time shown on the confirmation screen. Coinepay displays the rate and the total cost clearly before you confirm, so you always see what will be deducted and what the recipient should receive.
- Provide any requested information, such as the purpose or source of funds, if Coinepay asks for it.
- Confirm the transfer. Once confirmed, your funds are on their way.
Track the transfer and how the recipient sees it
Every Coinepay transfer has status tracking. Open the transfer in the app to follow it from submitted, to processing, to paid out, and to check the estimated arrival time shown before you confirmed. Coinepay transfers can arrive in as little as 10 minutes, but the actual time depends on the payout method and the destination country, so rely on the estimate shown in the app rather than expecting a fixed time.
When the money reaches the Revolut account, your recipient normally sees a credit in their Revolut transactions list and, if they have notifications enabled, an in-app or push alert showing the incoming amount and currency. If the funds arrive in a different currency from the account's main balance, Revolut may hold them in that currency or prompt the recipient to convert.
Revolut verification levels and limits
Revolut applies its own account verification and receiving limits, and these vary by plan, country and how far the holder has completed verification. An account that has not finished identity checks, or that has hit a receiving or balance threshold, may not be able to accept an incoming transfer until the holder resolves it. These limits are set by Revolut, not by Coinepay, so ask your recipient to confirm inside their Revolut app that their account is fully verified and able to receive the amount you plan to send. If a route also runs through a local mobile-money provider, that provider may apply its own per-transaction and balance limits as well.
Troubleshooting
Wrong number or account details
If you entered an incorrect phone number, account ID or IBAN, the transfer may fail or be returned. Do not try to "fix" it by sending again to a guessed value — check the status in Coinepay and contact support to correct the details or arrange a return.
Name mismatch
The recipient's full name must match the name registered on the receiving account. If they differ, the payout can be rejected. Confirm the exact spelling with your recipient and re-enter it.
Wallet or account limit reached
If the recipient has hit a receiving limit or balance cap, the credit can be blocked. Ask them to check their Revolut limits and free up capacity or raise their limit where possible, then follow up on the transfer status.
Unverified account
An account that has not completed Revolut's identity verification may be unable to receive the funds. The recipient should finish verification in their Revolut app before you resend or before the payout can complete.
Compliance review
Transfers may be paused for sanctions screening or additional checks. Coinepay may ask you for documents such as the purpose or source of funds. Respond promptly and accurately. Never split a transfer, use a third party, or try to work around these checks — doing so can cause the transfer to fail and breaches the terms of service.
Stay within the rules
Coinepay sends to every country and region except those under comprehensive sanctions, and screens all customers and counterparties against sanctions lists. Send only to a recipient and destination you are permitted to pay, use your real identity and real details, and keep the purpose of the payment clear. If you are unsure whether a Revolut route is available for a particular country, confirm in the app or reach out on Telegram or through Coinepay support before you send.
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FAQ
Can I send money to a Revolut account with Coinepay?
You can use Coinepay Global Remittance to send money across borders to a recipient who holds a Revolut account. In the Coinepay app, search for the recipient's country and currency, then choose the payout method shown — a mobile-wallet option if available, or a bank deposit to the Revolut local account details. If you are unsure which route to use, contact Coinepay support.
What details do I need from the Revolut recipient?
You need the recipient's full legal name exactly as registered with Revolut, plus the identifier the route requires: the account number, sort code or IBAN for a bank deposit, or the registered phone number/account ID for a mobile-wallet route. You may also need to state the purpose of the payment.
How long does it take to reach a Revolut account?
Coinepay transfers can arrive in as little as 10 minutes, but the actual time depends on the payout method and destination country. Check the estimated arrival time shown in the Coinepay app before you confirm, and use the status tracker to follow the transfer.
Why hasn't the money arrived in the recipient's Revolut account?
Common causes are an incorrect identifier, a name that doesn't match the registered account, a receiving or balance limit being reached, an unverified account, or a compliance review. Check the transfer status in Coinepay, confirm the recipient's registered details and limits, and contact support if needed.
Will I know the exchange rate and fees before I send?
Yes. Coinepay shows the exchange rate, fees and estimated arrival time clearly on the confirmation screen before you confirm the transfer, so you can see exactly what will be deducted and what the recipient should receive.
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