Want to send money from abroad to someone who uses BLIK in Poland? First, check how they receive BLIK phone transfers: the money goes to a Polish bank account linked to their registered phone number, not to a separate BLIK wallet balance. In Coinepay, check the payout methods offered for your transfer before relying on a phone number alone.
How BLIK receiving works in Poland
BLIK Transfer to a mobile, called Przelew na telefon BLIK, is a Polish-złoty (PLN) bank-account transfer. The recipient registers their phone number for mobile transfers in a participating bank’s app and confirms the registration there. Availability depends on the recipient’s bank.
A phone number can be linked to only one receiving bank account for this service at a time. If the recipient registers the number with a different bank, its previous BLIK phone-transfer registration is removed. That means a transfer addressed to a familiar number could reach a different bank account than you expect. Ask the recipient to check which account is currently linked before you send.
BLIK phone transfers are not the same as BLIK payments made with a six-digit code. You do not need to ask the recipient for a BLIK payment code to send money to their registered phone number.
Check the available payout method before collecting details
Sign in to the Coinepay dashboard or Coinepay mobile app and start a Global Remittance transfer to Poland. Review the payout methods offered for that transfer. Coinepay supports local payout methods, including bank deposits and mobile wallets, but you should not assume that a BLIK phone-number payout will appear simply because the recipient uses BLIK.
- If the app offers a BLIK or phone-number payout option: Follow its recipient-detail prompts. Ask the recipient for the phone number currently registered for BLIK phone transfers and their full name exactly as registered with their bank. Enter an account ID only if the Coinepay form specifically asks for one; BLIK does not give every recipient a separate wallet account ID.
- If the app offers bank deposit instead: Ask the recipient for the bank-account details and full registered name requested on that form. Their BLIK-registered phone number is not a substitute for bank-account details unless the app explicitly provides a phone-number payout option.
- If the intended method is not offered: Do not choose another method and enter a phone number in an unrelated field. Ask Coinepay support which available payout option is appropriate, or use another method shown in the app after getting the correct details from the recipient.
The recipient can check their BLIK registration in the bank app where they want the money deposited. If they have not registered their number, ask them to do so and confirm that their bank supports receiving BLIK phone transfers before you use any phone-number payout option. A registered number helps establish where a BLIK phone transfer would go; it does not, by itself, confirm that Coinepay offers that payout route.
How to send the transfer with Coinepay
- Prepare your account. Register with Coinepay if you have not already, and complete any identity-verification steps shown to you. Have the recipient confirm their current receiving details directly with you.
- Choose Poland as the destination. Start a Global Remittance transfer in the dashboard or mobile app. BLIK’s established phone-transfer service is used for accounts in Poland and works in Polish złoty; check the transfer screen for the payout currency and method actually available to you.
- Select the appropriate payout method. Choose a BLIK or phone-number option only if Coinepay displays one for this transfer. Otherwise, choose bank deposit if available and if you have the bank details the form requires.
- Enter the recipient details. For a phone-number option, use the number currently registered for BLIK transfers and the recipient’s full name exactly as registered. For bank deposit, enter the requested bank-account details instead. Check each field against information supplied by the recipient; follow the app’s input instructions rather than guessing a number format.
- Review before confirming. Check the destination, payout method, recipient details, amount, exchange rate and fees shown in Coinepay. Make sure the displayed payout method matches the details you entered. Correct any mistake before you confirm.
- Confirm and track. Submit the transfer only when the review screen is correct. Use Coinepay’s transfer status tracking to follow its progress, and keep the transfer reference available if you need support.
Transfers can arrive in as little as 10 minutes, but the actual delivery time depends on the payout method and destination country. Check the estimated arrival time shown in the app before confirming your transfer.
How the recipient sees the money
If a supported payout uses the recipient’s BLIK-registered phone number, the relevant BLIK receiving destination is the bank account currently linked to that number. The recipient should look in that bank’s app or account history for the incoming credit, rather than expect a separate BLIK wallet balance. Ask them to check the linked account if they use more than one bank.
If you selected bank deposit in Coinepay, the recipient should check the bank account specified in the transfer details. Do not assume the deposit will be displayed as a BLIK phone transfer: the transaction description depends on the payout route actually used. Coinepay’s status tracking shows the progress of your transfer, while the recipient’s bank app shows credits to their account.
Recipient requirements, limits and verification
There is no single BLIK-wide customer limit for phone transfers. Participating banks set their own transaction-count and amount limits, and these can vary by customer or account settings. The recipient should review their bank app’s current BLIK settings and any requirements for receiving transfers. Do not assume that a limit shown by one bank applies to another bank or to a Coinepay payout.
For BLIK phone transfers, the recipient needs a bank account and a phone number registered for the service in a participating bank’s app. This is not a separate wallet with universal BLIK verification levels. If their bank asks them to complete account verification or registration steps, they should follow the bank’s instructions. The sender must also complete any identity verification requested by Coinepay.
Cross-border transfers are subject to identity verification, sanctions screening and local regulations. Coinepay may request documents about a transfer’s purpose or source of funds. Use your real identity and accurate recipient details, and respond through the appropriate support or app channel if more information is requested.
Troubleshooting a transfer to a BLIK user
Wrong phone number or unexpected receiving account
Stop before confirming if the number is wrong. If you have already submitted the transfer, check its status and contact Coinepay support promptly with the transfer reference. A BLIK-registered number can point to a different bank account after the recipient changes its registration, and a wrongly addressed transfer might reach another person. Do not assume it can be recalled. If the transfer was sent separately through a bank’s own BLIK phone-transfer feature, contact the bank whose app sent it for complaint and recovery assistance.
Name mismatch or recipient not registered
Ask the recipient to confirm their full name exactly as registered and check the spelling you entered. If a phone-number payout is offered but the recipient cannot receive it, have them check that their number is registered for BLIK phone transfers with the intended bank. A bank-originated BLIK transfer to an unregistered number may require additional steps or be returned under that bank’s process; check Coinepay’s transfer status and support guidance for a Coinepay transfer rather than assuming the same process applies.
Bank limit, verification or compliance review
If the recipient reports a bank limit or an incomplete registration, ask them to resolve it with their bank. Do not split a transfer to work around limits or checks. If Coinepay shows a review or asks for documents, provide the requested accurate information and monitor the transfer status. Contact support if you need help understanding what is required.
Finally, if the recipient receives money they do not recognize, they should not return it to a phone number or account supplied by an unexpected caller. They should contact their bank and follow its mistaken-transfer procedure.
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FAQ
Does a BLIK transfer arrive in a separate mobile wallet?
No. BLIK Transfer to a mobile sends money to the bank account currently linked to the recipient’s registered phone number.
Can I enter a BLIK phone number for any Coinepay transfer to Poland?
No. Use a phone number only if Coinepay offers a suitable phone-number payout option and asks for it. A bank deposit requires the bank details shown on its form.
What should I ask the recipient for?
For an offered phone-number payout, ask for their currently registered phone number and full name exactly as registered. For bank deposit, ask for the bank-account details required in the app.
What if I sent money to the wrong number?
Check the transfer status and contact Coinepay support promptly with the transfer reference. If you sent it through a bank’s own BLIK feature, contact the sending bank.
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