Mixx by Yas is the mobile-money brand of Honora Tanzania Mobile Solutions Limited (HTMSL), used in Tanzania and denominated in Tanzanian shillings (TZS). If you have family, friends or a business partner there, you can use Coinepay Global Remittance to send a cross-border transfer that lands straight in their Mixx by Yas wallet. This guide explains what you need from the recipient, how the transfer works step by step, and what to do if something goes wrong.
Before you start, make sure you have a Coinepay account with identity verification (KYC) completed. If you are new, register with Coinepay and download the app for iOS or Android.
What Mixx by Yas is and where it works
Mixx by Yas is a Tanzanian mobile wallet. Recipients open and operate it on a Yas mobile number, and full registration in Tanzania involves a NIDA national ID. Because it is a domestic Tanzanian service, money you send from abroad is converted to and received in Tanzanian shillings. Your recipient does not need a bank account: once the funds reach their Mixx wallet, they can spend, withdraw or transfer directly from their phone.
What you need from the recipient
To send to a mobile wallet accurately, collect these details before you begin:
- The registered mobile number tied to the Mixx by Yas wallet (the recipient's Yas number). Confirm the correct international format with your recipient so the country prefix is entered properly.
- The recipient's full name exactly as registered with Mixx by Yas. Mobile-money names are matched to the national ID used at registration, so a nickname or shortened spelling can cause a mismatch.
- The country and payout method: Tanzania, mobile wallet, Mixx by Yas.
Ask your recipient to double-check their own number and the spelling of their name as it appears in their Mixx app. A single wrong digit sends the money to the wrong person.
Step by step: sending from Coinepay
- Open Coinepay and start a transfer. In the app or the 24/7 self-service dashboard, go to Global Remittance and choose to send money.
- Select the destination. Choose Tanzania as the destination country.
- Choose the Mixx by Yas payout method. Pick mobile wallet as the payout type and select Mixx by Yas from the list of operators.
- Enter the recipient's details. Add the registered mobile number and the full name exactly as registered. Enter any other fields the app requests, such as the purpose of the transfer.
- Enter the amount. You can type what you want to send in your currency or the amount you want the recipient to receive; the app shows the conversion.
- Review the exchange rate and fees. Coinepay displays the exchange rate, the fees and the amount your recipient will receive before you confirm. Check the estimated arrival time shown on the same screen.
- Confirm. Authorize the transfer. From here, Coinepay processes the payout to the Mixx by Yas wallet.
Every transfer is subject to identity verification, sanctions screening and local regulations. Coinepay may ask for supporting documents, such as the purpose of the transfer or the source of funds, so have that information ready to avoid delays.
How fast it arrives
Transfers can arrive in as little as 10 minutes, but the actual time depends on the payout method and the destination country. The estimate shown in the app before you confirm is your best guide for a specific transfer. If a compliance review is triggered, delivery can take longer while checks are completed.
How the recipient sees the money arrive
When the payout reaches the wallet, your recipient receives a confirmation on their phone and the balance updates in the Mixx by Yas Super App. According to Mixx's own send-and-receive information, receiving a domestic transfer is free for the recipient. From there they can keep the balance, send it on, pay bills or cash out through an agent. On your side, Coinepay keeps a status record for the transfer so you can track it from pending through to completed.
Recipient wallet limits and verification levels
Mixx by Yas applies tier-based controls tied to how the recipient's account is registered. For a fully registered Mixx account, the provider's current pricing page states ceilings such as up to TZS 5,000,000 sent or withdrawn per day, up to TZS 10,000,000 deposited or received per day, and up to TZS 10,000,000 held at once. These are the provider's published maximums for a fully registered wallet, not an automatic allowance for every account. Tanzania's electronic-money rules use customer verification and tier-based transaction controls, so a particular recipient's limits depend on their registration status. If your transfer would push the recipient over a receiving or holding limit, it will not be processed. When in doubt, ask your recipient to confirm their wallet is fully registered and has room to receive the amount.
Troubleshooting
Wrong number entered
Mobile-money payouts go to whoever holds the number you typed. Always verify the digits and the displayed recipient name before confirming. If you realize a number is wrong after sending, contact Coinepay support immediately with your transfer reference. Note that Mixx states it is not liable once an unintended recipient has used funds from a successful transfer, so acting quickly matters.
Name mismatch
If the name you entered does not match the name registered to the wallet, the payout can be delayed or rejected. Re-check the spelling against what appears in your recipient's Mixx app and make sure you used their full registered name rather than a nickname.
Wallet limit reached
If the recipient has already received or is holding close to their daily or balance ceiling, the incoming payout may not complete. Ask them to withdraw or reduce their balance, or wait until the next day, then try again.
Unverified or partially registered wallet
A wallet that is not fully registered has tighter limits and may not be able to receive your transfer. Ask your recipient to complete Mixx by Yas registration with their NIDA national ID, then resend.
Compliance review
If a transfer is held for review, this is a normal part of sanctions screening and regulatory checks. Respond promptly to any Coinepay request for documents, such as the purpose or source of funds, so the transfer can be released.
Still stuck?
For questions about a Coinepay transfer that has not arrived, use the in-app status tracker first, then reach out to Coinepay support or the Coinepay Telegram. For issues on the wallet side in Tanzania, your recipient can contact Mixx by Yas customer care.
A quick checklist before you confirm
| Check | Why it matters |
|---|---|
| Registered Mixx number | Payout goes to the number you enter |
| Full name as registered | Prevents name-mismatch delays |
| Tanzania + Mixx by Yas selected | Routes to the correct wallet |
| Rate and fees reviewed | Shown before you confirm |
| Recipient wallet has room | Avoids limit rejections |
Coinepay supports transfers to every country and region except those under comprehensive sanctions, with bank deposit, mobile wallet and cash pickup payouts. Sending to a Mixx by Yas wallet in Tanzania fits squarely within the mobile wallet option. Learn more about Coinepay or start your first transfer from the app today.
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FAQ
What details do I need to send to a Mixx by Yas wallet?
You need the recipient's registered Mixx by Yas mobile number and their full name exactly as registered with the wallet, plus the destination country (Tanzania) and the mobile wallet payout method. Confirm the correct international number format with your recipient first.
Which country and currency does Mixx by Yas use?
Mixx by Yas is a Tanzanian mobile-money service, and payouts are received in Tanzanian shillings (TZS). Coinepay shows the exchange rate and the amount your recipient will receive before you confirm.
How long does a transfer to Mixx by Yas take?
Transfers can arrive in as little as 10 minutes, but the actual time depends on the payout method and destination country. The estimated arrival time appears in the Coinepay app before you confirm, and a compliance review can add time.
What if I entered the wrong number or name?
Verify the number and displayed name before authorizing. If you notice a mistake after sending, contact Coinepay support immediately with your transfer reference. A name mismatch can delay or reject the payout, so use the recipient's full registered name.
Why might my transfer be held for review?
Every transfer is subject to identity verification, sanctions screening and local regulations. Coinepay may ask for documents such as the purpose or source of funds. Responding promptly helps release the transfer.
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