Coinepay | How to Pay for D-ID with a Coinepay Virtual Card

You can sign up for D-ID Studio, choose a video-creation plan, and enter card details at its web checkout. This guide explains how to try paying with a Coinepay virtual card, what to check before confirming a subscription, and what to do if the payment is declined. Card acceptance depends on D-ID’s checkout and its payment checks; having a virtual card does not guarantee that a charge will go through.

What you need before you start

A Coinepay account: Register and complete identity verification before using card services. Once your virtual card is issued, its number, expiry date, and CVV are available in the Coinepay app or self-service dashboard. You can register with Coinepay if you have not done so.
Your real billing details: Have the name and address you genuinely use for billing ready. Enter them consistently at D-ID checkout and in any card-related settings that apply to you.
A D-ID account and a plan choice: D-ID Studio lists Free Trial, Lite, Pro, Advanced, and Enterprise. Decide whether you want to start with the trial or review a paid plan.
Enough available funds: Check the total shown at checkout, including any applicable taxes, before paying. If you choose annual billing, account for the annual charge rather than only a monthly equivalent.

D-ID documents adding a credit card to its web billing settings, but that instruction does not establish which virtual cards its checkout accepts. If checkout states a card-type or issuing-country requirement, do not assume your Coinepay card meets it. Contact Coinepay support to confirm the relevant card details before you buy, and ask D-ID about its checkout requirements if needed.

Choose the right D-ID Studio subscription

Start on D-ID’s official Studio pricing page. Its listed tiers are Free Trial, Lite, Pro, Advanced, and Enterprise, with monthly and annual subscription options described separately. Prices vary by region and offer, so use the official pricing page and the amount displayed at checkout rather than an older price quoted elsewhere. Check what each plan includes for your intended video use before selecting it.

D-ID’s September 2026 description of the Studio trial specifies 14 days and 3 minutes total. Review the trial terms presented to your account, especially whether you must add a payment method and when a paid subscription would begin. A trial is not a promise of unlimited video creation or indefinite free access.

For paid subscriptions, D-ID says monthly plans renew monthly. Annual plans are paid annually, although credits are issued monthly. Invoices are sent to the account email after the applicable payment. Make sure you understand the billing interval before you authorize a charge: choosing annual billing is different from making twelve separate monthly payments.

How to sign up and pay for D-ID on the web

Prepare your Coinepay card. Sign in to the Coinepay app or dashboard, complete identity verification if necessary, and find the issued virtual card’s number, expiry date, and CVV. Check your available funds against the purchase total you expect to see; the final D-ID checkout amount is the figure to rely on.
Open D-ID Studio pricing. On D-ID’s official Studio pricing page, use Start Free Trial if you are new, or Log in if you already have an account. Follow the account prompts using your real information.
Select your plan. Compare the current Lite, Pro, Advanced, and Enterprise options if you intend to subscribe. Review the displayed monthly or annual billing choice and any trial-to-paid terms before proceeding. D-ID also provides upgrade prompts within Studio.
Enter the card information requested. Where D-ID’s web checkout offers card entry, copy the number, expiry date, and CVV from Coinepay. Supply your genuine billing name and address, following the fields shown on screen. Check for typos before submitting.
Review and confirm. Verify the plan, billing interval, total, and any renewal or trial terms. Complete any authentication step requested by the payment flow. Do not repeatedly submit the payment while a verification step is still pending.
Check the result. Look for confirmation in D-ID and the invoice sent to your account email after payment. You can also review the card activity in Coinepay. If you do not see a clear result, check both accounts before trying again so you do not unintentionally create a duplicate attempt.

If you already have a D-ID Studio account, its web billing controls are reached through the purple icon at the bottom left, then Settings & API → Billing. D-ID says you can add a card there, make it the default payment method, and update the address used for future invoices. Updating that address affects future invoices; it should not be assumed to change an invoice already issued.

Web checkout versus the D-ID mobile app

D-ID’s mobile-app trial instructions describe a separate path: install its app from the App Store or Play Store, sign up or log in, select a subscription, and enter the requested card details. D-ID says its 14-day mobile trial is not charged immediately and can be cancelled before it ends to avoid the trial charge. Check the terms shown in your app before confirming.

If you purchase a subscription through the D-ID mobile app, D-ID directs you to cancel it through Google Play or the Apple App Store, respectively. Do not assume changing a card in Studio’s web Billing page will change how an app-store purchase is billed. This guide’s card-entry steps focus on D-ID’s web flow; use the instructions in the store checkout if you subscribe in an app.

What to do if your D-ID card payment is declined

A declined attempt does not, by itself, identify the cause. D-ID has not established a standard error message for every card failure, so use the message actually displayed and work through these checks instead of assuming a particular problem:

Insufficient available balance: Compare your Coinepay available funds with the full checkout total, particularly for an annual plan. If funds are insufficient, address that in your Coinepay account before retrying. Check the app or contact support for information about fund services that applies to you.
Billing-address mismatch or entry error: Recheck the card number, expiry date, CVV, and the real billing details you entered. In D-ID Studio, the documented location for updating the billing address for future invoices is Settings & API → Billing. Do not substitute an invented address to make a payment pass.
3-D Secure or another authentication request: Follow the verification prompt if one appears. If the prompt times out or cannot be completed, note what happened and contact Coinepay support about the card-side authentication attempt. D-ID support can help with what its checkout displayed.
Merchant region or card-eligibility checks: D-ID checkout may apply payment or location checks. If you are shown a restriction on card type, billing location, or issuing country, ask D-ID what it requires and contact Coinepay support to confirm whether your card meets that stated requirement. Do not change your location details or use a workaround to evade the check.

If the payment still fails, record the time of the attempt, the plan you selected, and the exact message you saw, but do not send anyone your full card number or CVV in a support message. D-ID’s terms say a payment failure can result in account suspension until the issue is resolved, so address a failed renewal promptly.

Manage renewal, cancellation, and credits

For a web subscription, D-ID’s pricing guidance points to Billing → Cancel plan. It says access continues through the current billing period and the account then downgrades. However, D-ID’s terms also say to cancel through the software or by emailing [email protected] at least 15 days before the billing period ends to avoid the next subscription fee. Check your period end date and allow for that deadline rather than waiting until the last day.

D-ID says remaining credits can be used until the end of the current billing period after unsubscribing, but unused credits do not roll over. Its self-service terms describe payments as irrevocable and nonrefundable except where expressly provided; cancellation is not an automatic refund. Keep your D-ID confirmation and invoices for your records, and review any applicable terms presented when you subscribe.

Get your Coinepay virtual card: Sign up · App Store · Google Play · Customer support

FAQ

Can I use a Coinepay virtual card for D-ID Studio?

You can try entering it at D-ID’s web card checkout, but acceptance is not guaranteed. If D-ID specifies a card-type or issuing-country restriction, confirm your card meets it with Coinepay support before buying.

Where do I change my card or billing address in D-ID?

In D-ID Studio, select the purple bottom-left icon, then Settings & API → Billing. D-ID says you can add a card, set a default card, and update the address for future invoices there.

Why was my D-ID payment declined?

Check the available funds against the full total, card entries and real billing details, any authentication prompt, and any region or card-eligibility message. Contact the relevant support team if the cause remains unclear.

How do I stop a D-ID subscription from renewing?

For a web plan, use Billing → Cancel plan. D-ID’s terms say to cancel through the software or [email protected] at least 15 days before the billing period ends to avoid the next fee. Cancel an app purchase through its respective app store.

How to Pay for D-ID with a Coinepay Virtual Card