Coinepay | How to Send Money to Yas Money from Abroad with Coinepay

If you need to send money to someone in Tanzania who uses a Yas mobile-money account, Coinepay Global Remittance lets you deliver funds straight to their wallet from almost anywhere in the world. In Tanzania, the Yas mobile-money service is documented as Mixx by Yas, and the local currency is the Tanzanian shilling (TZS). This guide walks through exactly what you need from your recipient, how to set up the transfer in the Coinepay app, and how to fix the most common problems.

Before you start

To send to a Yas (Mixx by Yas) wallet with Coinepay, you first need a verified Coinepay account. If you have not signed up yet, register with Coinepay and complete identity verification (KYC) before you try to send money. Everything is managed from the Coinepay iOS app, the Android app or the 24/7 self-service dashboard.

Remittances are subject to identity verification, sanctions screening and local regulations. Coinepay screens every customer and counterparty against sanctions lists, and may ask you for supporting documents such as the purpose of the transfer or the source of your funds. Providing these promptly keeps your transfer moving.

What details you need from the recipient

A mobile-wallet payout credits the recipient's Yas/Mixx account directly, so the account details must be exact. Ask your recipient for:

Their registered mobile number — the phone number linked to their Mixx by Yas wallet, written in full international format with the country code (for example, the Tanzania +255 prefix).
Their full name exactly as registered on the Yas/Mixx account. Mobile-money operators display the registered name against a number, and a mismatch can cause the payout to be held or returned.
The wallet or operator, so you can confirm the payout targets a Mixx by Yas account rather than another Tanzanian network such as M-Pesa, Airtel Money, T-Pesa or Halopesa.

Double-check every digit of the number with your recipient before you send. The person who owns the number you enter is the person who receives the money.

Step by step: sending to a Yas wallet

Open Coinepay and start a transfer. In the app or dashboard, choose Global Remittance or Send Money.
Select the destination country. Choose Tanzania so the app shows the correct payout options and currency (TZS).
Choose the mobile wallet payout method. Pick the mobile-wallet option and select the Yas/Mixx by Yas wallet as the destination. If several Tanzanian wallets are listed, make sure you select the one your recipient actually uses.
Enter the recipient's details. Type the registered phone number in international format and the recipient's full name exactly as registered on their wallet.
Enter the amount. You can enter what you want to send; the app converts to TZS for the payout.
Review the exchange rate and fees. Coinepay shows the exchange rate, the fees and the amount your recipient will receive before you confirm. It also shows an estimated arrival time for this payout method and destination. Read this screen carefully.
Confirm and authenticate. Approve the transfer using your Coinepay security method. Once confirmed, the transfer is submitted for processing and screening.

Keep the confirmation or reference number — it is the quickest way for support to find your transfer if you have a question.

How fast does it arrive?

Mobile-wallet transfers can arrive in as little as 10 minutes, but the actual time depends on the payout method and the destination country. The estimate shown in the app before you confirm is your best guide. Compliance checks, your recipient's wallet status or local network conditions can extend the time.

How the recipient sees the money arrive

When the payout completes, the funds land in the recipient's Mixx by Yas wallet and they typically receive an SMS confirmation. The money becomes part of their mobile-money balance, which they can keep in the wallet, send on, or cash out at an agent according to the operator's rules. Receiving money into a Mixx wallet is free according to Mixx's own send-and-receive information; any charges on their side would apply only when they later move or withdraw the funds.

Recipient wallet limits and verification

Mobile-money accounts in Tanzania are regulated by the Bank of Tanzania, which provides for customer categories, verification and transaction limits. Your recipient's limits depend on how fully their account is registered and verified. As a general guide, Mixx publishes figures for a fully registered customer — for example, up to TZS 5 million sent or withdrawn per day, up to TZS 10 million deposited or received per day, and up to TZS 10 million held at once. These are the advertised ceilings for complete registration, not an entitlement for every account: a partially registered or lower-tier wallet will have smaller limits. If your transfer would push the recipient over their daily receiving or holding limit, the payout can be delayed or declined, so it is worth asking the recipient to confirm their account is fully verified before you send a larger amount.

Troubleshooting

Wrong number entered

Because a wallet payout credits whoever owns the number, there is no way to be sure you can recover money sent to the wrong person. Always confirm the number and the displayed name before you confirm. If you realise straight away that you made a mistake, contact Coinepay support immediately with your reference number so they can advise whether anything can be done while the payout is still in progress.

Name mismatch

If the name you entered does not match the name registered on the Yas wallet, the payout can be held or rejected. Re-check the spelling with your recipient and make sure you used the full name exactly as it appears on their account, then try again or contact support.

Wallet limit reached

If the recipient has already hit their daily receiving limit or their maximum balance, the deposit may not go through. Ask them to wait until the limit resets or to withdraw some balance first, then resend.

Unverified or incomplete wallet

An account with incomplete, suspended or lower-tier registration has tighter limits and may not be able to receive the amount you sent. Ask your recipient to complete their Mixx by Yas registration and verification, then retry.

Compliance review

Transfers are screened against sanctions lists and local rules. If your transfer is selected for review, Coinepay may ask you for extra information, such as the purpose or source of funds. Respond quickly and accurately to help it clear. Never split a transfer, route it through a third party, or use any other method to avoid these checks.

Delayed confirmation

A delayed SMS does not by itself mean the transfer failed — network issues can slow confirmations. Check the live status in your Coinepay app first. If it has not completed well past the estimated time, contact Coinepay support with your reference number.

Tracking your transfer

Every Coinepay transfer has status tracking. Open the transfer in the app or dashboard to see whether it is processing, under review or completed. If anything looks stuck, reach out through support or the Coinepay Telegram channel and quote your reference number so the team can locate it fast.

For more guides on sending to mobile wallets and managing your account, visit the Coinepay site.

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FAQ

Is Yas Money the same as Mixx by Yas?

In Tanzania, the Yas mobile-money service is documented as Mixx by Yas, and it uses the Tanzanian shilling (TZS). When you send to a Yas wallet with Coinepay, you are crediting the recipient's Mixx by Yas mobile-money account. Confirm with your recipient which wallet they use before sending.

What details do I need to send to a Yas wallet?

You need the recipient's registered mobile number in full international format (with the country code) and their full name exactly as registered on their Yas/Mixx account. Confirm every digit with them, since the payout credits whoever owns that number.

How long does a transfer to a Yas wallet take?

Mobile-wallet transfers can arrive in as little as 10 minutes, but the actual time depends on the payout method and destination country. Coinepay shows an estimated arrival time before you confirm, and you can track the live status in the app.

Will I know the exchange rate and fees before I send?

Yes. Coinepay shows the exchange rate, the fees and the exact amount the recipient will receive in TZS before you confirm the transfer. Review that screen carefully, then authenticate to complete the send.

What if I sent money to the wrong number?

Because a wallet payout credits whoever owns the number, recovery is not guaranteed. Always verify the number and displayed name before confirming. If you spot a mistake immediately, contact Coinepay support with your reference number so they can advise on next steps.

How to Send Money to Yas Money from Abroad with Coinepay