Sending money home to family, or paying someone in the Philippines from Saudi Arabia, is one of the most common cross-border transfers there is. Coinepay Global Remittance supports transfers from Saudi Arabia to the Philippines, with payouts to bank accounts, mobile wallets and cash pickup. This guide walks through what you need before you start, how the transfer flow works in the Coinepay app, and what to do if something goes wrong.
The exchange rate and any fees are always shown clearly in the app before you confirm, so you can see the full picture for each transfer. Every transfer is subject to identity verification, sanctions screening and the rules that apply in both Saudi Arabia and the Philippines.
Before you start: what the sender needs
To send from Saudi Arabia you first need a Coinepay account with identity verification (KYC) completed. If you have not registered yet, you can create an account and finish verification in the iOS app or the Android app. Keep your own ID handy, because remittance rules in Saudi Arabia call for sender identification, the purpose of the transfer and beneficiary information. If any of these are missing, Coinepay may need to follow up before the transfer can be sent.
You will also need accurate details for the person receiving the money. The exact details depend on the payout method you choose, covered below. In all cases you need the recipient's full legal name exactly as held by their bank or wallet provider. A name that does not match can cause the payment to be rejected and returned.
The local currency in the Philippines
Payouts in the Philippines are made in Philippine pesos (PHP, ₱). When you set up the transfer you choose the destination country and the payout currency, and Coinepay shows you the rate used to convert to pesos before you confirm. There is no general inward-remittance limit on foreign currency paid out locally in pesos, but the receiving bank or provider applies its own know-your-customer checks.
Choose a payout method
Coinepay supports the common local payout methods for the Philippines. Pick the one that suits your recipient and gather the matching details.
Bank account deposit
This sends pesos straight into the recipient's Philippine bank account. Major receiving banks include BDO, BPI, Landbank and Metrobank, among others. You will typically need:
- The recipient's full name as held by the bank.
- The bank name.
- The account number. There is no single account-number length used across all Philippine banks, so confirm the exact number with the recipient — it can vary in length from one bank to another.
For an international bank wire, the receiving bank also uses a SWIFT/BIC code. For example, BPI publishes BOPIPHMM (or BOPIPHMMXXX) for incoming SWIFT transfers to its branches. Ask the recipient's bank for its own SWIFT/BIC and any intermediary-bank instructions. A few notes to avoid confusion:
- The Philippines does not use an IBAN — use the local account number, not a Saudi IBAN.
- Codes used in other countries (such as IFSC, CLABE or US ABA/Fedwire routing numbers) are not the standard Philippine identifiers.
- A separate branch code is not generally required for incoming international wires when the bank's published SWIFT/BIC applies to all its branches.
Mobile wallets
Mobile wallets are a fast, popular choice in the Philippines. Common options include GCash and Maya (and some agent networks such as USSC and PERA HUB for eligible transfers). For a wallet payout you generally need:
- The wallet provider's name (for example GCash or Maya).
- The wallet number — usually the recipient's registered mobile number.
- A registered, verified recipient wallet profile. If the wallet is unverified or has receiving limits, the payout can be rejected.
Cash pickup
Cash pickup lets the recipient collect pesos in person. For this method the recipient needs the transfer reference details you share with them and a valid government-issued photo ID that matches the name on the transfer. Make sure the name you enter matches their ID exactly.
Step by step: sending the transfer
- Open Coinepay and start a transfer. Sign in to the app or the 24/7 dashboard and choose the Global Remittance option to send money.
- Choose the destination and currency. Select the Philippines as the destination and Philippine pesos as the payout currency.
- Select the payout method. Choose bank deposit, mobile wallet or cash pickup, then enter the recipient details for that method as described above.
- Enter the amount and the transfer purpose. State the purpose honestly — it is required, and leaving it unclear can cause a bank in the Philippines to hold or defer the payment.
- Review the rate and fees. Coinepay shows the exchange rate and any fees before you confirm. Check the amount the recipient will receive in pesos and the recipient details one more time.
- Confirm. Once you are satisfied, confirm the transfer. Coinepay may ask for additional information or documents, such as the purpose or source of funds, as part of its checks.
- Track the status. Every transfer has status tracking in the app, so you can follow it from sent to paid out and share updates with the recipient.
Recipient-side considerations
Receiving the money usually does not require prior Bangko Sentral ng Pilipinas (BSP) approval for incoming foreign-currency funds, but the receiving bank or provider will run its own identity checks and may ask the recipient for information before releasing funds. Anti-money-laundering reporting in the Philippines is handled by the banks and other covered institutions themselves — it is not something the ordinary recipient has to file, and a reporting threshold is not a cap on what someone may receive. If a payout is held, the most common reasons are a mismatch in the recipient's details or a routine due-diligence request.
Troubleshooting
Wrong recipient details
An incorrect name or account number is the leading cause of rejected and returned payments. Double-check the spelling of the full legal name, the account number length and the wallet number before confirming. If you spot a mistake after sending, contact Coinepay support as soon as possible.
Compliance review
Transfers can pause for identity verification, sanctions screening or a purpose-of-funds question. This is normal. Respond promptly to any request for documents so the review can be completed. Coinepay screens all customers and counterparties against sanctions lists and cannot send to sanctioned persons.
Delays
Availability can be affected by compliance or identity checks, a missing action by the recipient, bank or agent opening hours, time-zone differences, weekends and public holidays. Wallet receiving limits can also delay or block a payout. Check the live status in the app before assuming something has gone wrong.
Returned transfers
If a bank or wallet rejects a payment — for a name mismatch, a closed account, or a wallet that is unverified or over its limit — the funds are typically returned. Confirm corrected details with your recipient and reach out to Coinepay support to resend.
Get help
If you are unsure which payout method to use or need help with a pending transfer, the Coinepay team is available through the support channel and on Telegram. You can manage every transfer, and track its status, from the app or the Coinepay dashboard at any time.
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FAQ
What details do I need to send money to the Philippines?
At minimum you need the recipient's full legal name as held by their bank or wallet. For a bank deposit you also need the bank name and account number (confirm the exact number with the recipient, as lengths vary) plus the bank's SWIFT/BIC for a wire. For a wallet you need the provider and the registered mobile number; for cash pickup the recipient needs the reference and a matching photo ID.
Does the Philippines use an IBAN?
No. The Philippines does not use IBAN. Use the recipient's local Philippine account number, not a Saudi IBAN. Codes such as IFSC, CLABE or US routing numbers are also not standard Philippine identifiers.
Which payout methods can I choose for the Philippines?
Coinepay supports bank account deposit (banks such as BDO, BPI, Landbank and Metrobank), mobile wallets such as GCash and Maya, and cash pickup. Pick the method that suits your recipient and enter the matching details.
How much are the fees and what exchange rate will I get?
The exchange rate and any fees are shown clearly in the Coinepay app before you confirm each transfer. Review them on the confirmation screen so you can see exactly how many pesos your recipient will receive.
Why might my transfer be delayed or returned?
Common causes include incorrect recipient details, a compliance or identity review, a missing action by the recipient, bank or agent hours, time zones, weekends and holidays, or a wallet over its receiving limit. Check the live status in the app and contact Coinepay support if you need help.
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