Coinepay | How to Send Money to Haiti from the United States: Step-by-Step Guide

Coinepay Global Remittance lets you send money from the United States to Haiti and choose how your recipient receives it: a bank deposit, a mobile wallet, or cash pickup. This guide walks through what you need before you start, how the transfer flow works in the Coinepay app, and what to do if something goes wrong. The exchange rate and any fees are always shown to you clearly before you confirm, so you can review the full picture first.

Before you start: what the sender needs

To send money to Haiti you need a verified Coinepay account. If you have not signed up yet, register here and complete identity verification (KYC) first. You can manage everything from the 24/7 self-service dashboard or the Coinepay mobile app for iOS and Android.

You will also need accurate details for the person receiving the money. The exact details depend on the payout method you choose, but in every case you need the recipient's full legal name exactly as it appears on their government ID. A small spelling difference can hold up a payout, so confirm it with your recipient before you send.

Transfers are subject to identity verification, sanctions screening and local regulations. Coinepay screens all customers and counterparties against sanctions lists, and may ask you for supporting information such as the purpose of the transfer or the source of funds. Having this ready helps your transfer move smoothly.

Haiti's currency and local details

Haiti's local currency is the Haitian gourde (HTG). Payouts made at a transfer provider's service point or to a mobile wallet are generally made in gourdes, while some bank deposits can be credited to a beneficiary's USD-denominated savings account. The amount, currency and exchange rate that apply to the payout are shown to you in the app before you confirm.

One important point about bank details: Haiti has no national IBAN format. Do not try to build an IBAN from a Haitian account number. For a bank transfer you work with the recipient's account number, the receiving bank's name and SWIFT/BIC, plus any intermediary-bank or "for further credit" instructions that the Haitian bank provides.

Choose your payout method

Coinepay supports common local payout methods for Haiti. Pick the one that suits your recipient best.

Bank deposit

The money is credited to the recipient's account at a Haitian bank. Banks commonly used for deposits in Haiti include Sogebank, Unibank and Banque Populaire Haïtienne. For a bank deposit you typically need:

The recipient's full legal name as held by the bank.
Their account number.
The receiving bank's name and SWIFT/BIC.
Any intermediary-bank details the receiving bank requires. A U.S. ABA/routing number sometimes appears in these instructions for the bank's U.S. intermediary bank — it is not a replacement for the Haitian beneficiary's account number or the receiving bank's SWIFT/BIC.

Ask your recipient to get the bank's current wire instructions directly from their branch, since intermediary details change.

Under Haiti's BRH Circular 114-3, a money-transfer house cannot credit a bank account for an amount of USD 1,000 or more; for a credit of that size to a bank account, a bank wire is used instead. Coinepay will guide you to the appropriate method based on your transfer.

Mobile wallet

Mobile wallets are a popular way to receive money quickly in Haiti. Named wallets include MonCash, Natcash and LajanCash. For a wallet payout you need the recipient's full name and the mobile number linked to their wallet account. Make sure the number is active and registered in the recipient's own name, and that the wallet can receive the amount you are sending.

Cash pickup

With cash pickup, your recipient collects the funds — in gourdes — at a participating payout location. For this method you need the recipient's full legal name exactly as on their ID. Once the transfer is ready, share any reference or confirmation details Coinepay provides so they can collect it. Your recipient must bring valid government identification, as the paying agent is required to identify the person receiving the transfer.

Step-by-step: send the transfer

Open Coinepay and start a transfer. In the app or dashboard, go to Global Remittance and choose to send money.
Choose the destination and currency. Select Haiti as the destination and pick the payout currency and method (bank deposit, mobile wallet or cash pickup).
Enter the recipient's details. Add the recipient's full legal name and the payout details for your chosen method — account number and SWIFT/BIC for a bank deposit, the wallet-linked mobile number for a wallet, or the recipient name for cash pickup.
Review the exchange rate and fees. Coinepay shows the exchange rate and any fees before you confirm. Check the amount your recipient will receive and the currency of the payout.
Provide any requested information. If prompted, supply the purpose of the transfer or source of funds for compliance checks.
Confirm. Once you are happy with the details and the figures shown, confirm the transfer.
Track the status. Every transfer has status tracking. Follow it in the app or dashboard from submitted through to paid out, and keep the confirmation for your records.

Recipient-side considerations

Haitian banks and transfer houses are required to identify the person receiving a transfer and to issue a receipt showing details such as the payout amount, currency and exchange rate. Your recipient should keep valid ID ready and, for cash pickup, be prepared for local agent hours and time-zone differences. For bank deposits, remember there is no IBAN in Haiti, so the account number plus SWIFT/BIC (and any intermediary details) is what the receiving bank relies on. Wallet accounts may have their own limits, so very large amounts may be better sent by bank deposit.

Troubleshooting

Wrong recipient details

Incorrect account numbers, an inaccurate name or the wrong wallet number can cause a receiving bank to reject and return a payment — and a bank can sometimes reject one even when the details look correct. Double-check everything before confirming. If you spot a mistake after sending, use the status tracker and contact Coinepay support as soon as possible.

Compliance review

A transfer may be placed on hold for additional identity checks or a regulatory review. This is routine. Respond promptly if Coinepay asks for documents such as the purpose or source of funds — it is the fastest way to release the payment.

Delays

Currency availability, identification requirements, agent hours, time zones, a temporarily unavailable bank or pickup location, or wallet-account limits can all slow a payout. Check the live status in the app before assuming something is wrong.

Returned transfers

If a transfer is returned — for example because the receiving bank rejected it — the status tracker will reflect this. Reach out to support to confirm the next steps and to correct any details before resending.

Get help

Coinepay support is available 24/7. You can reach the team through the support center or on Telegram. To learn more about the service, visit the Coinepay home page.

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FAQ

What details do I need to send money to a bank account in Haiti?

You need the recipient's full legal name, their account number, and the receiving bank's name and SWIFT/BIC, plus any intermediary-bank instructions the bank provides. Haiti has no IBAN format, so do not build one from the account number.

Which mobile wallets can I send money to in Haiti?

Named mobile wallets in Haiti include MonCash, Natcash and LajanCash. For a wallet payout you need the recipient's full name and the mobile number linked to their wallet account.

In what currency will my recipient receive the money?

Payouts at a service point or to a mobile wallet are generally made in Haitian gourdes (HTG). Some bank deposits can be credited to a USD-denominated savings account. The payout amount, currency and exchange rate are shown before you confirm.

Why might my transfer to Haiti be delayed or put on hold?

Common reasons include incorrect recipient details, additional identity or compliance checks, a temporarily unavailable bank or pickup location, agent hours and time zones, or wallet limits. Check the live status in the app and respond quickly to any document requests.

Does Coinepay require documents when I send to Haiti?

Transfers are subject to identity verification, sanctions screening and local regulations. Coinepay may ask for information such as the purpose of the transfer or your source of funds. Providing it promptly helps your transfer complete smoothly.

How to Send Money to Haiti from the United States: Step-by-Step Guide