Coinepay | How to Send Money to Colombia from the United States: Step-by-Step Guide

Coinepay Global Remittance lets you send money from the United States to Colombia quickly and with transparent costs. Whether you are supporting family, paying a freelancer, or settling with a supplier, this guide walks through what you need, how to choose a payout method, and how to track the transfer from your Coinepay dashboard or mobile app. The exchange rate and any fees are always shown before you confirm, so you see the full picture up front.

Before you start: what the sender needs

To send a cross-border transfer with Coinepay you first need a registered account that has completed identity verification (KYC). If you have not done this yet, create your Coinepay account and finish verification, then download the app for iOS or Android. Every transfer is subject to identity verification, sanctions screening and local regulations, and Coinepay may ask about the purpose or source of funds.

You will also need accurate details for your recipient. Colombia's local currency is the Colombian peso (COP), and foreign currency is converted to COP before it reaches the recipient. Gather your recipient's full legal name exactly as it appears on their bank or wallet records before you begin.

Does Coinepay support transfers to Colombia?

Yes. Coinepay sends to every country and region except those under comprehensive sanctions, and Colombia is fully supported from the United States. Common local payout methods are available, including bank account deposit, mobile wallets and cash pickup. All senders and recipients are screened against sanctions lists as part of standard compliance.

Choose a payout method and gather recipient details

Colombia offers several ways to receive money. Pick the one that suits your recipient and collect the matching details.

Bank deposit (COP)

For a peso deposit to an individual's account, you will typically be asked for the recipient's full name, the account number, the account type (savings or current), and often their address, phone number, and identity-document type and number. The ID details should match the bank's records. Colombia does not use an IBAN format, so use the recipient bank's own account number rather than trying to construct an IBAN.

For a direct international bank transfer, the receiving bank also provides a SWIFT/BIC code. Bancolombia, for example, publishes the SWIFT code COLOCOBM along with the recipient's full name and account number. Major receiving banks include Bancolombia and Davivienda. For a business recipient, you may need a bank code, the account number, and the business tax-identification number.

Mobile wallets

Popular Colombian wallets such as Nequi and DaviPlata can receive international remittances through participating remittance partners. Incoming foreign currency is converted to COP before it is credited to the wallet. For a wallet payout you generally need the recipient's full name and the phone number linked to their wallet. Note that Nequi allows recipients to receive a limited number of remittances before they must complete additional registration in the Nequi app, so ask your recipient to keep their wallet verification current.

Cash pickup

Cash pickup is also available for Colombia. The recipient collects COP in person, so they will need the full name you entered (matching their government ID) and the reference or tracking details for the payout. Double-check the spelling of the name, because cash-pickup locations verify it against ID.

Step-by-step: send the transfer

Open Coinepay and start a transfer. In the app or dashboard, choose Global Remittance and select Colombia as the destination with COP as the receiving currency.
Select the payout method. Choose bank deposit, mobile wallet or cash pickup, then enter the recipient details required for that method as described above.
Enter the amount and purpose. Add the amount you want to send and, if prompted, the purpose of the transfer. The purpose matters in Colombia because certain transaction types are handled through the formal foreign-exchange market.
Review the exchange rate and fees. Coinepay shows the exchange rate and any fees clearly before you confirm. Check the amount your recipient will receive and the recipient details once more.
Confirm. Approve the transfer. You may be asked to supply documents such as proof of the purpose or source of funds as part of compliance checks.
Track the status. Every transfer has status tracking in your Coinepay dashboard and app. Follow it from submission through to payout.

Recipient-side considerations in Colombia

Colombian banks sometimes require the recipient to take an action before the money is credited. Depending on the bank and route, a first-time recipient may need to complete a Declaración de Pago or state the payment reason in their banking app. Practices vary by institution, so it helps to let your recipient know a transfer is coming and that they may need to accept it or confirm its purpose. Residents are also expected to keep their own records of the amount, terms and origin or destination of funds for the applicable period.

Troubleshooting

Wrong recipient details

An incorrect account number, a closed account, or a name that does not match the bank's records can cause the receiving bank to reject and return the payment. Verify the full legal name, account number and account type before you confirm. For Bancolombia, omitting the receiving account number prevents the funds from being credited to that account.

Recipient needs to accept the transfer

Some accounts are not set up to receive international credits automatically. If your recipient banks with Bancolombia, they may need to enable automatic credit or accept the incoming transfer within the window their bank allows. A pending recipient action to accept the payment or declare its reason is a common reason credit is held up.

Compliance review and source-of-funds checks

Because transfers are screened and may be subject to additional review, Coinepay could ask for more information about the purpose or source of funds. Respond promptly and provide clear documents to help the transfer move forward.

Delays

Weekends and public holidays, a missing payment reference, system availability or an extra review can all affect timing. If the status has not updated as expected, check that every detail was entered correctly and that your recipient has completed any required acceptance step.

Returned transfers

If a transfer is rejected and returned, review the recipient details, correct any errors, and send again. For help with a specific case, contact Coinepay support or reach the team on Telegram.

Keep your transfers smooth

The most reliable transfers start with accurate recipient details and a payout method that matches how your recipient wants to receive the money. Confirm the exchange rate and fees shown in the app, keep your own records, and use status tracking to stay informed. For more guides, visit the Coinepay help center.

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FAQ

What details do I need to send money to a Colombian bank account?

For a peso bank deposit you typically need the recipient's full legal name, account number, account type (savings or current), and often their address, phone number and identity-document number. For direct international bank transfers you also need the bank's SWIFT/BIC code. Colombia does not use IBANs.

Can I send money to a Nequi or DaviPlata wallet in Colombia?

Yes. Wallets such as Nequi and DaviPlata can receive international remittances through participating partners, with the funds converted to COP before crediting. You generally need the recipient's full name and the phone number linked to their wallet. Nequi may require recipients to complete extra registration after a few remittances.

What currency will my recipient in Colombia receive?

Recipients receive Colombian pesos (COP). Coinepay converts the funds and shows the exchange rate and any fees before you confirm the transfer.

Why might my transfer to Colombia be delayed or returned?

Common causes include an incorrect or closed account, a name mismatch, a pending recipient acceptance step, weekends or holidays, a missing payment reference, or an additional compliance review. Some Colombian banks require the recipient to accept the transfer or state its purpose before it is credited.

Do I need to verify my identity to send money with Coinepay?

Yes. You must register and complete KYC identity verification before sending. Every transfer is also subject to sanctions screening and local regulations, and Coinepay may ask for documents such as the purpose or source of funds.

How to Send Money to Colombia from the United States: Step-by-Step Guide