Coinepay Global Remittance lets you send cross-border transfers to the United States from your verified account. The local currency is the U.S. dollar (USD), and you can choose a payout method that suits your recipient. This guide walks through what you need to collect before you start, how to complete the transfer step by step, and how to handle problems such as wrong details or a compliance review.
Before You Start
You need a Coinepay account with identity verification (KYC) completed. If you have not registered yet, you can create an account and finish verification first, then manage everything from the 24/7 dashboard or the Coinepay app for iOS and Android.
Every transfer is subject to identity verification, sanctions screening and local regulations. Coinepay screens all customers and counterparties against sanctions lists and may ask you for supporting documents, such as the purpose of the payment or the source of funds. Use your real identity and your recipient's real legal details — do not use another person's name to pass checks.
Information you'll need from your recipient
What you collect depends on the payout method. In general, for a United States bank deposit you will need:
- Recipient's full legal name exactly as it appears on their bank account.
- Recipient's address — U.S. bank payouts and SWIFT wires often require this.
- Account number — U.S. accounts normally use an account number, not an IBAN. Major banks such as Chase confirm they do not use IBANs for domestic accounts.
- Routing number — a nine-digit ABA number. Check whether the receiving bank wants an ACH routing number or a wire routing number, as these can differ.
- Account type — some providers ask whether it is a checking or savings account.
For an international SWIFT wire you will also need the receiving bank's SWIFT/BIC code, plus the bank name and bank address if required. Note that IFSC (used in India) and CLABE (used in Mexico) are not the usual identifiers for a U.S. account, so you should not expect to enter one for a United States recipient.
Payout Methods for the United States
Coinepay supports common local payout methods. Availability can vary by corridor, so always check which options appear for the United States in the app before you confirm.
Bank account deposit
The most common option. Funds are delivered into the recipient's U.S. bank account using the account number and routing number (or SWIFT/BIC for an international wire). Make sure the recipient name matches the bank's records exactly, because a mismatch is a common reason a wire is returned.
Mobile wallets and digital wallets
In the United States, popular digital wallets include PayPal and, for some arrangements, Venmo. A PayPal recipient needs an account with a confirmed email address. Venmo availability depends on the specific payout service, so confirm in the app whether the wallet you want is offered for this corridor before you send. When a wallet is available, you will usually enter the recipient's registered email, phone number or wallet ID.
Cash pickup
Where offered, cash pickup lets the recipient collect funds in person at an agent location. For this method the recipient's full legal name must match their government-issued photo ID exactly, and they will typically need a reference number for the transfer. Agent hours and location availability can affect when the money can be collected.
Step-by-Step: Sending the Transfer
- Open Global Remittance. Sign in to the Coinepay dashboard or app and start a new transfer.
- Choose the destination and currency. Select the United States as the destination and USD as the payout currency (or another supported currency if offered for this corridor).
- Select the payout method. Pick bank deposit, a supported mobile/digital wallet, or cash pickup, depending on what your recipient prefers and what is available.
- Enter the recipient details. Add the recipient's full legal name and the payout details for the method you chose — account number and routing number for a bank deposit, SWIFT/BIC for a wire, wallet email/ID for a wallet, or name and pickup location for cash. Double-check every digit.
- Review the exchange rate and fees. Coinepay shows the exchange rate and fees clearly before you confirm. Review the amount your recipient will receive and the total you will pay.
- Provide any requested documents. If prompted, supply the purpose of the payment or proof of source of funds so screening can proceed.
- Confirm. Once you approve, the transfer is submitted for processing and screening.
- Track the status. Every transfer has status tracking in the dashboard and app, so you can follow its progress and see when it is paid out.
What the Recipient Should Know
U.S. recipients may want to be aware of a few general points. Receiving an ordinary electronic transfer is not the same as the $10,000 cross-border currency declaration, which applies to physically carrying currency or monetary instruments across the border, not to a bank transfer.
Tax treatment depends on why the money is sent. The IRS treats most income, including pay for work, as taxable unless exempt — a payment is not a gift just because it comes from abroad. For genuine gifts from a foreign individual or estate, a U.S. person generally has a Form 3520 reporting obligation when the total in a tax year exceeds $100,000, and gifts from related donors are aggregated; a lower threshold ($20,573 for 2026) applies to purported gifts from foreign corporations or partnerships. These are reporting rules, not limits on how much can be transferred. Your recipient should confirm their own situation with a qualified tax adviser.
Troubleshooting
Wrong recipient details
Incorrect account or routing numbers can stop delivery or cause the transfer to be returned. If you spot a mistake before payout, contact Coinepay support right away. If a transfer bounces back, the funds are generally returned so you can correct the details and resend.
Name mismatch
If the recipient name does not match the receiving bank's records, a wire can be rejected and returned. Enter the name exactly as the bank or wallet holds it.
Compliance review
A transfer may be held for identity verification or sanctions screening. Respond promptly if Coinepay asks for documents such as the purpose or source of funds. Under U.S. sanctions rules, a financial institution may be required to block funds or reject and return a prohibited transfer — another reason the recipient and purpose must be accurate.
Delays
Compliance checks, identification requirements, agent hours, time-zone differences and currency availability can all slow a payout. A missing recipient address or an unsupported receiving currency can also cause a provider to reject a transfer, so make sure all required fields are complete.
Returned transfers
If a transfer is returned, check the reason shown in your tracking details, fix the issue, and resend. Do not split a transfer into smaller amounts, route it through a third party, or try any other way to avoid checks or reporting.
Need Help?
For questions about a specific transfer, supported payout methods or document requests, reach out through Coinepay support or our Telegram channel. You can learn more about the service on the Coinepay home page.
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FAQ
What details do I need to send money to a U.S. bank account?
Typically the recipient's full legal name, address, account number and a nine-digit routing number (ABA). Check whether the bank wants an ACH or wire routing number. For an international wire you also need the bank's SWIFT/BIC code. U.S. accounts normally use an account number, not an IBAN.
Which payout methods can I use for the United States?
Coinepay supports bank account deposit, supported mobile and digital wallets (such as PayPal, and Venmo for some arrangements) and, where offered, cash pickup. The exact options shown can vary by corridor, so check what appears in the app before you confirm.
Will I see the exchange rate and fees before I send?
Yes. Coinepay shows the exchange rate and the fees clearly before you confirm, so you can review the total you pay and the amount your recipient receives. Actual rates and fees are displayed in the app at the time of your transfer.
Why might my transfer be delayed or returned?
Common reasons include incorrect account or routing details, a recipient name that doesn't match the bank's records, a missing recipient address, an unsupported currency, or a compliance review. Correct the details and resend, and respond promptly to any document requests.
Does my U.S. recipient have to report the money?
It depends on the purpose. Most income is taxable, while genuine foreign gifts may trigger IRS reporting above certain thresholds. These are reporting rules, not transfer limits. Your recipient should confirm their situation with a qualified tax adviser.
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