Coinepay | How to Pay for Vidu AI with a Coinepay Virtual Card

To subscribe to Vidu AI, you can choose a consumer plan on Vidu’s website and enter your Coinepay virtual card details if its checkout offers a card payment option. This guide covers what to prepare, how to complete the web checkout, and what to check if a payment is declined. Vidu determines which payment methods it offers and whether it accepts a particular card.

What you need before subscribing

A Vidu account: Go to vidu.com, select Sign in, and use email, Google, or Apple login.
A Coinepay account: Register with Coinepay and complete identity verification before using card services. You can manage your card in the 24/7 self-service dashboard or the Coinepay mobile app for iOS or Android.
Your card details and available funds: Coinepay issues a virtual card with a card number, expiry date, and CVV. Check the app or dashboard for the details you need and make sure you have enough funds for the total Vidu displays at checkout. For questions about funding methods or your card’s terms, contact Coinepay support.
Your real billing information: Use your own name and accurate billing details. Review any country or address fields Vidu requests rather than entering details for a different location.

Check that Vidu is available to you and that your chosen purchase route supports your payment method. Its documented subscription routes include web subscriptions billed through Stripe and purchases billed through the Apple App Store or Google Play. The options presented can differ by location and purchase route; a card entered for a web subscription is not necessarily managed in the same place as an in-app purchase.

Choose a Vidu AI consumer plan

Vidu lists four consumer tiers: Free, Standard, Premium, and Ultimate. At the time of writing (October 2026), Vidu’s official pricing listing showed Standard at $10 monthly with 800 credits per month, Premium at $43 monthly with 3,500 credits per month, and the displayed 20,000-credit Ultimate selection at $230 monthly. The listing also showed annual options. Check Vidu’s official pricing page and the final checkout total for the current plan, billing period, taxes, and any offer that applies to you; do not treat a listed US-dollar price as your local checkout amount.

Choose the billing period deliberately. Vidu says Stripe-purchased subscriptions renew automatically each month or year, depending on the option selected. If you only need occasional generation, compare the subscription’s credits and renewal commitment with your expected use before paying. Vidu describes subscription credits as valid for 30 days. It also describes separately purchased additional credits as available only to paid users, valid for two years, and not convertible to cash or a membership. Those additional credits are not the same purchase as starting a consumer subscription.

How to pay for Vidu AI with your Coinepay virtual card

Prepare the card. Sign in to your Coinepay dashboard or app. Confirm that your virtual card details are available and that you have sufficient funds for the amount Vidu presents. Leave room for any difference between an advertised price and the final total shown at checkout.
Sign in to Vidu. Visit vidu.com and select Sign in. Continue with your email, Google, or Apple account, and check that you are in the Vidu account where you want the subscription and credits to appear.
Open Vidu’s consumer pricing page. Select Standard, Premium, or Ultimate and choose monthly or annual billing if those options are offered to you. Review the credits and renewal terms for the selection shown on your screen. This guide concerns Vidu’s consumer subscription, not the separately priced Vidu API platform.
Review the checkout. Continue to the payment step and verify the plan, billing period, amount, and any taxes before entering card details. If the web checkout offers a card form, enter the Coinepay card number, expiry date, and CVV, together with your real billing information. Follow the instructions shown by Vidu and its payment provider; checkout screens can change.
Complete any required authentication. If your payment requires a 3-D Secure or other verification step, complete the prompt through the method presented. Do not close the page until you see whether the payment has succeeded or failed.
Check the result. Return to your Vidu account and confirm that the intended plan is active. Keep your purchase confirmation and check your Coinepay transaction history. If the charge appears but Vidu has not updated your plan, avoid repeatedly submitting the payment; contact Vidu with the transaction details instead.

If you subscribe through the Apple App Store or Google Play instead, complete the purchase using that store’s displayed payment options. Do not assume that entering a Coinepay card on Vidu’s web checkout and adding one to an app-store account are interchangeable processes. Check the payment method and final amount offered by the store before confirming.

What to do if your card is declined

A decline does not, by itself, identify the cause. Read the message displayed at checkout, then check the relevant possibility below. Payment-method availability and card acceptance are decided by the checkout and payment providers; Coinepay cannot promise that a particular Vidu purchase will be approved.

Insufficient balance: Compare your available funds with the final checkout total, not just the plan’s advertised price. If funding is needed, use the options available in your Coinepay account and try again only after your balance reflects the funds.
Billing details do not match: Re-enter the card number, expiry date, CVV, name, and requested billing address carefully. Use your genuine details and correct mistakes; do not enter an invented address or a different country to try to pass a payment check.
Authentication was not completed: If a 3-D Secure prompt appears, follow it and wait for the result. If you dismissed the prompt or it timed out, start a fresh checkout attempt. If you cannot complete the verification, ask Coinepay support what action is available for your card.
Merchant or region checks: Vidu or its payment provider may assess the account location, billing details, card, and purchase route. Check that the service and checkout are available for your actual location. Vidu’s terms prohibit bypassing regional restrictions with a VPN or proxy. If the card is not accepted, ask Vidu which payment options are available to you and contact Coinepay support to check your card’s applicable details; do not assume a different card will pass.

If the checkout continues to fail, record the exact message, time, selected plan, and purchase route before seeking help. Do not send anyone your full card number or CVV in a support message. Vidu can help investigate its subscription checkout; Coinepay support can help you review the card side of the transaction.

Manage renewal, payment details, or cancellation

For a Stripe-billed Vidu subscription, Vidu’s instructions place billing under Personal Center → Subscription → Current Plan → View Bill/Change Payment Method. That control leads to Stripe for subscription management, including cancellation. If you purchased through the Apple App Store, manage the subscription at Settings → [your name] → Subscriptions. For Google Play, use Payments & Subscriptions. Use the original purchase platform rather than expecting a web-billed subscription to appear in an app store.

Cancel before renewal if you do not want the next charge. Vidu says cancellation takes effect at the end of the current billing cycle, with benefits continuing until then. Its terms say current-period fees and unused subscription time are not refunded, except where applicable law requires a refund or Vidu expressly offers one. For an app-store billing issue, contact the store used for the purchase. Check your subscription status after making a change and retain the confirmation.

Get your Coinepay virtual card: Sign up · App Store · Google Play · Customer support

FAQ

Can I use a Coinepay virtual card for Vidu AI?

If Vidu’s checkout offers card payment, you can enter your Coinepay virtual card details and attempt the purchase. Acceptance of a particular card is determined at checkout and is not guaranteed.

Which Vidu plan should I select?

Vidu lists Free, Standard, Premium, and Ultimate consumer tiers. Compare the current credits, billing period, and final total on Vidu’s official pricing and checkout pages before choosing.

Why was my Vidu AI payment declined?

Check your available funds, entered card and billing details, any authentication prompt, and whether the purchase route is available in your location. If it still fails, give Vidu the exact error message and ask Coinepay support to review the card side.

Where do I cancel my Vidu subscription?

For Stripe-billed subscriptions, go to Personal Center → Subscription → Current Plan → View Bill/Change Payment Method. For an Apple or Google Play purchase, cancel through that store’s subscription settings before renewal.

How to Pay for Vidu AI with a Coinepay Virtual Card