Coinepay | How to Pay for Bitbucket with a Coinepay Virtual Card

You can use a Coinepay virtual card when setting up a paid Bitbucket Cloud subscription, provided the card meets Atlassian’s payment requirements and the transaction is approved. This guide covers what to check before checkout, where to enter your card, and what to do if a payment fails.

Choose the Bitbucket Cloud plan you need

Bitbucket Cloud offers three plans: Free, Standard, and Premium. Free covers up to five users and does not require a paid subscription. Standard and Premium are paid plans, and Bitbucket offers a trial before monthly billing begins. Bitbucket’s billing guide describes a 30-day evaluation period for monthly Standard and Premium subscriptions.

At the time of writing (October 2026), Bitbucket lists Free at US$0 for up to five users, Standard at US$3.65 per user per month (US$18.25 per month for one to five users), and Premium at US$7.25 per user per month (US$36.25 per month for one to five users). Taxes and extra usage may affect the total. Check Bitbucket’s official pricing page and the amount shown at checkout before purchasing. Atlassian says quotes and invoices that include Bitbucket Cloud are issued in USD, including for customers outside the US.

Bitbucket Data Center is separate from Bitbucket Cloud. This guide covers Cloud checkout, not a self-managed Data Center purchase.

What to prepare before paying

An Atlassian account and Bitbucket workspace: You can sign in or create an Atlassian account while selecting a plan. If you are changing an existing workspace’s plan, make sure you have permission to manage its billing.
A Coinepay account: Register with Coinepay and complete identity verification before using card services. Your virtual card’s number, expiry date, and CVV are available after issuance in the Coinepay app or self-service dashboard.
Enough available funds: Check the amount Bitbucket shows for your subscription, including applicable taxes or usage charges, against what is available for the card. Keep future renewals in mind if you plan to save it as your subscription payment method.
Your real billing information: Have the name, address, and other details requested by Atlassian ready. Enter accurate information rather than changing your address or country to try to pass a payment check.

Atlassian lists Visa, Mastercard, and American Express credit or debit cards as accepted card payments; it says Discover is not accepted. Do not assume your Coinepay card meets those requirements. Check the card details available to you and contact Coinepay support to confirm your card meets Atlassian’s requirements before you buy. Whether a particular payment is approved also depends on Atlassian’s and its processor’s checks.

How to sign up and pay for Bitbucket

Open Bitbucket’s official pricing page. Compare Free, Standard, and Premium, then select the Cloud plan that fits your workspace. Sign in to your Atlassian account or create one when prompted.
Set up or choose your workspace. Follow Bitbucket’s on-screen sign-up steps. If you already have a workspace and want to upgrade it, open Settings → Workspace settings → Plan details, then choose Upgrade plan or Change plan, as displayed.
Review the plan and billing amount. Confirm the selected tier, number of users, trial information, billing period, and any charges shown before proceeding. A trial does not remove the need to plan for the first paid charge.
Enter billing details. Bitbucket’s secure card form appears at the end of sign-up; the workspace upgrade path also asks for billing details before purchase. Use your real billing information and enter the virtual card number, expiry date, and CVV shown by Coinepay.
Complete any authentication request. If checkout asks for an additional card verification step, follow the prompt. Do not repeatedly resubmit the form while an authentication request is pending.
Review and select Purchase. Check the final amount and subscription terms first. Afterward, return to Plan details or your Atlassian billing account to confirm the subscription and payment status; do not rely on the card-entry screen alone as proof of a successful purchase.

Manage the saved card and future charges

Where you update a card depends on the billing experience attached to your subscription. For subscriptions on Atlassian’s improved billing system, a billing admin can go to admin.atlassian.com/billing → billing account → Payment method. The older Bitbucket workspace Plan details page documents an Update credit card control. Use the location shown for your account, and verify that the new payment method is saved before an upcoming renewal.

If you no longer need the paid plan, review the subscription before its next billing period. On the improved billing system, an authorized admin can find admin.atlassian.com/billing → Subscriptions → Manage → more actions → Deactivate. Atlassian says a paid subscription deactivates 15 days after the current subscription period ends. Check the confirmation in your account rather than assuming that removing a saved card cancels the plan.

Atlassian’s stated refund policy covers the first paid month of a monthly subscription after trial, or a request made within 30 days of the initial annual purchase. It does not cover renewals, upgrades, or usage-based charges under that policy, and Enterprise subscriptions are excluded. Check Atlassian’s current terms when requesting a refund.

What to do if your Bitbucket card payment is declined

A decline does not identify a single cause. Note the exact message, check whether a charge or authorization appears in Coinepay, and work through these checks before trying again:

Insufficient available funds: Compare your available amount with the full checkout total, not just the advertised per-user price. Account for the number of users, taxes, and any charges displayed. If the amount is unclear, review Bitbucket’s billing summary before retrying.
Billing details do not match: Recheck the card number, expiry date, CVV, and the real billing details entered at checkout. Correct mistakes; do not use a different country or invented address to get past validation.
Authentication was not completed: If an additional card verification or 3-D Secure prompt appeared, complete it as instructed and check whether it expired or was dismissed. If you cannot complete the requested step, ask Coinepay support what options are available for your card.
Merchant or regional checks: Atlassian may apply card eligibility and location rules, including restrictions involving sanctioned locations. A virtual card cannot bypass them. Confirm that your account and billing information reflect your actual location, and ask Atlassian about any checkout restriction it displays.
Too many attempts or an amount limit: One reported processor message is “Your card was declined for making repeated attempts too frequently or exceeding its amount limit.” Stop repeated submissions, check the amount and your card settings, and contact support if the reason remains unclear.

Another reported Bitbucket checkout message is “Unable to update payment … There was an issue updating your payment information.” That wording alone does not establish whether the problem is the card, authentication, or an Atlassian-side check. Record the message and contact the appropriate support team with the time of the attempt, without sharing your full card number or CVV.

Resolve a failed renewal promptly. Depending on the billing system, Atlassian says an unpaid Bitbucket subscription may be downgraded to Free, with read-only access if the workspace has more than five users; on its new billing engine, the workspace may instead be deactivated after the payment-retry cycle. Check your subscription status in Atlassian billing and update the payment method if needed.

Keep the account and payment compliant

Use your own identity and genuine billing details throughout sign-up and payment. Atlassian restricts business in sanctioned or embargoed locations, while Coinepay does not serve sanctioned persons or residents of jurisdictions under comprehensive sanctions. If you are unsure whether a service or payment is available where you live, check the applicable terms and contact support before subscribing.

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FAQ

Can I use a Coinepay virtual card for Bitbucket Premium?

You can enter a virtual card when paying for Premium, but approval is not guaranteed. Atlassian requires an eligible Visa, Mastercard, or American Express credit or debit card; contact Coinepay support to confirm your card meets that requirement before buying.

Where do I change my Bitbucket payment card?

On Atlassian’s improved billing system, a billing admin uses admin.atlassian.com/billing → billing account → Payment method. An older Bitbucket workspace may show Update credit card under Plan details.

Will Bitbucket charge me immediately when I start a paid-plan trial?

Bitbucket’s billing guide describes a 30-day evaluation before monthly Standard or Premium charges begin. Review the trial and first billing date shown during your own sign-up.

Why did Bitbucket say it was unable to update my payment information?

That message does not identify the cause by itself. Check available funds, card and billing details, and any authentication prompt; then contact support with the exact error if it persists.

How to Pay for Bitbucket with a Coinepay Virtual Card